Dodge Archives - Lael's International Auto Services

2017 Dodge Charger
Mileage
67,823
Service Date
11/4/2024
Services Performed
REPLACE DRIVE BELT .. DAMAGE
REPLACE DAMAGE IDLER BELT PULLEY .. TENSIONER CAME APART .
REPLACE BELT TENSIONER . NECESSARY TO REMOVE TENSIONER TO REPLACE PULLEY DAMAGE .. BY BELT ..
ALEXANDER R. gave our service a 5 star review on 11/5/2024
2007 Dodge Grand Caravan
Mileage
96,315
Service Date
10/30/2024
Services Performed
Change oil and oil filter. Check air filter and breather filter. Top off all fluid levels and set tire pressures. Preform basic Vehicle inspection OIL LEVEL WHEN CAR CAME IN _____FULL______________
REPLACED POWER STEERING RESERVOIR, FILLED SYSTEM AND BLEED.
CHARELL C. gave our service a 5 star review on 11/3/2024
2010 Dodge Pickup
Mileage
172,115
Service Date
10/7/2024
Services Performed
FOUND THAT BELT TENSIONER, FAN HUB BEARING IS BAD AND POWER STEERING PUMP PULLEY NEEDS ADJUSTMENT. RECOMMEND BELT TENSIONER, AND FAN HUB BEARING
REPLACED FAN HUB AND FAN SHROUD. ADJUSTED POWER STEERING PUMP PULLEY.
Change oil and oil filter. Check air filter and breather filter. Top off all fluid levels and set tire pressures. Preform basic Vehicle inspection OIL LEVEL WHEN CAR CAME IN ______FULL_____________
RICKY B. gave our service a 5 star review on 11/3/2024
2009 Dodge Challenger
Mileage
163,858
Service Date
3/28/2024
Services Performed
40 POINT AAA INSPECTION
REPLACED ENGINE OIL PRESSURE SWITCH AS PER CUSTOMER'S REQUEST.
CLEARED CODES PER CUSTOMER REQUEST
SHAWN M. gave our service a 5 star review on 3/31/2024
2013 Dodge Charger
Mileage
104,326
Service Date
1/10/2024
Services Performed
REPLACED PCM AND PROGRAMMED NEW PCM. PIN CODE 9912. STARTED CAR RUNS GOOD NO CHECK ENGINE LIGHT.
CHECKED RESISTANCE AND LOAD ON #1 INJECTOR. ALL CHECKED GOOD. LOAD TESTED WIRING TO PCM ALONG WITH POWER AND GROUNDS. ALL CHECKED GOOD.
CUSTOMER CONCERN. CUSTOMER STATES: Customer has a new ECM that is not programmed. Old ECM has something loose internally. To start vehicle need to disconnect injector 1.
Alan M. gave our service a 5 star review on 1/11/2024
2007 Dodge Grand Caravan
Mileage
92,432
Service Date
10/6/2023
Services Performed
Confirm customer's complaint of whining noise. While on test drive I can hear what sounds like power steering pump making the whining noise when turning vehicle. Whining noise from power steering pump is normal
Performed AAA 40 point inspection
CLEANED ENGINE COMPARTMENT ADDED OIL DYE. CUSTOMER TO DRIVE 100 NO MORE THAN 200 MILES AND BRING BACK FOR NO CHARGE LEAK CHECK.
PREFORMED BRAKE FLUID FLUSH
REPLACED BOTH INNER TIE ROD ENDS
Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and condition. Check riding height. Check caster and camber angles and adjust as required. Check and set toe-in as required. Center steering wheel.
REPLACED BOTH LEAF SPRING BUSHINGS
CHARELL C. gave our service a 5 star review on 10/6/2023
2019 Dodge Grand Caravan
Mileage
63,500
Service Date
6/21/2023
Services Performed
SEE REPORT
CHECK A/C SYSTEM NOT COLD , CHECK PRESSURE ON HIGH AND LOW , FOUND LOW PRESSURE ON BOTH SIDE , LOW ,30 PSI , HIGH 150 PSI . SYSTEM LOW . ONLY 1BL CAME OUT OF SYSTEM , CHECK FOR LEAKS , PASS TEST , ADD A/C LEAK DETECTOR , RECHARGE A/C 2.53 BLS . ROAD TEST A/C OK , 5554 F . , RECHECK FOR VISUAL LEAKS , OK AT THIS TIME , NEEDS TO RECHECK IN 300 MILES TO RECHECK FOR LEAKS IN SYSTEM .. NO VISUAL LEAKS FOUND AT THIS TIME ..
JACOB & CATHERINE O. gave our service a 5 star review on 6/21/2023
2019 Dodge Charger
Mileage
71,288
Service Date
5/8/2023
Services Performed
Confirmed customer concern. Removed seat to inspect what parts are needed. Found motor and wiring melted. Called dealership. Never heard of this concern on these vehicles. Found motor is part of entire seat adjuster assembly. Recommend adjuster assembly For driver seat non-op: Once disconnected passenger seat. Checked main fuse for power seats. Fuse is a logic fuse. Fuse tested good. Re-installed. Went to check movement of seat. Driver seat operates properly. Passenger seat brought down the circuit. *Note- Carpet has a burn mark in it due to the melting of motor. Recommend carpet replacement.
Customer declined repairs. Customer requested to put seat back into vehicle. – Due to the severity of the melted electrical and melted motor, seat electrical plugs are disconnected due to concerns of more shorting and possibility of fire. THE AIRBAG LIGHT IS ILLUMINATED. When the airbag light is illuminated, safety is implemented in programming to not engage airbags due to possibility of malfunction when an accident does not occur. The airbag system will NOT DEPLOY in case of accident since light is illuminated!!! DRIVE WITH CAUTION! Due to the electrical fire smell, it is not recommended to drive vehicle with windows up. The smell is not good for health. By signing completed Repair Order, customer understands precautions and will not hold Lael's International Auto service and its employees responsible in case of accident or fire. All precautions have been implemented and expressed to consumer. CUSTOMER DECLINED ALL REPAIRS.
Javier C. gave our service a 5 star review on 5/9/2023
2005 Dodge Sprinter
Mileage
274,330
Service Date
2/9/2023
Services Performed
40 POINT AAA INSPECTION
FOUND KEEPER CLIPS BROKEN ON INTAKE AIR TEMP SENSOR RECOMMEND: REPLACE INTAKE AIR TEMP SENSOR
FOUND LOWER RADIATOR HOSE LEAKING, RUBBER DAMAGED DUE TO OIL LEAK FROM TURBO OIL SUPPLY HOSE. LOWER RADIATOR HOSE UPPER RADIATOR HOSE 2 COOLANT BYPASS HOSES TURBO OIL SUPPLY HOSE
REPLACED INTAKE AIR TEMP SENSOR
REPLACED BOTH RADIATOR HOSES AND 3 BYPASS HOSES, FILLED AND PRESSURE TESTED COOLING SYSTEM. NO LEAKS AT THIS TIME.
REPLACED TURBO OIL SUPPLY LINE AND ALL SEALS. TOPPED OF OIL AND LEAK TEST. NO LEAKS AT THIS TIME.
REPLACED WASHER HOSE SPLITTER
REPLACED BATTERY
Ernesto S. gave our service a 5 star review on 2/9/2023
2007 Dodge Charger
Mileage
159,907
Service Date
8/12/2022
Services Performed
CUSTOMER CONCERN. CUSTOMER STATES: Vehicle does not turn on. Has been sitting for two days.
BATTERY – Remove & Replace – [Includes: Test.]
JESSICA C. gave our service a 5 star review on 8/29/2022

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