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2014 Mercedes-Benz E350

2023-01-07T23:00:32+00:00

Mercedes-Benz E350

Mileage
86,305
Service Date
1/6/2023
Services Performed
  • 40 POINT AAA INSPECTION
  • CHECKED FUNCTION OF PARKING BRAKE PEDAL ASSEMBLY, FOUND BROKEN RETURN SPRING IN PARKING BRAKE PEDAL ASSEMBLY, WILL NEED TO REPLACE COMPLETE PARKING BRAKE PEDAL ASSEMBLY TO CORRECT HANDLE.
  • INSTALL NEW WIPERS AS PER REQUEST.
  • front pads L___R____ rear pad L____R____ front rotors L_____R_____ rear shoes L____R_____ rear drums L____R_____ FOUND FRONT PADS AT 3mm, ROTORS GROOVED AND GLAZED/DISCOLORED. REAR BRAKE PADS AT 6mm. SEE LINE BELOW FOR REPAIRS.
  • REMOVED AND RE-INSTALLED(R&I) DRIVERS UNDER DASH PANEL, R&I LEFT SIDE ENTRY THRESHOLD COVER, AND LOWER LEFT SIDE TRIM PANEL. REPLACED PARKING BRAKE PEDAL ASSEMBLY. TRANSFER SPORT STYLE PAD FOR PARKING BRAKE PEDAL ASSEMBLY. ADJUST PARKING BRAKE PEDAL ASSEMBLY AS NEEDED. CHECKED AFTER REPAIRS, FOUND PARKING BRAKE OPERATING AS DESIGNED AT THIS TIME.
  • REPLACED FRONT ROTORS AND PADS. INSTALL NEW WEAR SENSOR.
  • Change oil and oil filter. Check air filter and breather filter. Top off all fluid levels and set tire pressures. Preform basic Vehicle inspection OIL LEVEL WHEN CAR CAME IN ___________________
 
DAWNE V. gave our service a 5 star review on 1/6/2023
2014 Mercedes-Benz E350 2023-01-07T23:00:32+00:00

2006 Mercedes-Benz CLS500

2022-11-11T22:59:06+00:00

Mercedes-Benz CLS500

Mileage
141,951
Service Date
11/2/2022
Services Performed
  • 40 POINT AAA INSPECTION
  • Change oil and oil filter. Check air filter and breather filter. Top off all fluid levels and set tire pressures. Preform basic Vehicle inspection OIL LEVEL WHEN CAR CAME IN ___________________
  • FAULT TRACE SYSTEM: __MB XENTRY____ CODES RETRIEVED: P0400(P2001) EGR CHAIN MALFUNCTION FAULT. CONNECT AND DISCONNECT BATTERY CHARGER(WEAK MAIN SYSTEM BATTERY) PERFORM SHORT TEST, FOUND DTC P0400 CURRENT AND STORED. PERFORMED GUIDED TEST OF FAULT, CHECKED EGR FUNCTION, FOUND EGR VALVE NOT ACTIVATING. PERFORM FURTHER TESTING, FOUND VACUUM TO EGR TRANSDUCER, BUT NO VACUUM TO EGR VALVE. MANUALLY APPLY VACUUM TO EGR VALVE, FOUND SYSTEM OPERATING. CHECKED VOLTAGE SUPPLY TO EGR TRANSDUCER, FOUND GOOD 12.1V, BUT FOUND VERY POOR GROUND CIRCUIT FROM ENGINE MODULE. LOAD TEST WIRING, FOUND VOLTAGE WIRE OK, AND GROUND WIRE ALSO OK FROM ENGINE MODULE TO EGR VALVE. DETERMINED MOST PROBABLE CAUSE IS EXCESSIVE AMPERAGE DRAW TO A FAULTY EGR TRANSDUCER MAY HAVE DAMAGE GROUND CIRCUIT INSIDE ENGINE MODULE. RECOMMEND TO REPLACE ENGINE MODULE AND EGR TRANSDUCER TO CORRECT ISSUE.
  • REPLACED 3RD BRAKE LAMP ASSEMBLY WITH CUSTOMER PROVIDED USED 3RD BRAKE LAMP ASSEMBLY, FOUND STILL NOT WORKING. CHECKED FOR POWER AND GROUND TO LAMP, FOUND GROUND OK, BUT NO POWER SOURCE TO LAMP. TESTED BOTH OLD AND CUSTOMER PROVIDED LAMPS, FOUND BOTH LAMPS WORKING OK AT THIS TIME. FURTHER DIAGNOSIS WILL BE REQUIRED TO DETERMINED CAUSE OF NO 3RD BRAKE LIGHT FUNCTION.
  • PERFORM HEADLIGHT RESTORATION OF BOTH FRONT HEADLAMPS.
  • REPLACED EGR VALVE, REPLACED EGR TUBE AND VACUUM LINE TO EGR TRANSDUCER. ALSO CLEAN CARBON BUILD UP AT PIPE INTAKE. CHECKED ACTUATION AFTER REPAIRS, FOUND EGR SOLENOID OPERATING OK AT THIS TIME. NOTE: DUE TO LOW AMPERAGE FROM GROUND SIDE, IF FAULT RETURNS, CUSTOMER HAS BEEN ADVISE WILL NEED TO REPLACE ENGINE CONTROL UNIT TO CORRECT FAULT.
  • CLEANED EGR PASSAGES
  • PERFORMED ADVANCE DIAGNOSIS; REMOVED AND REINSTALLED(R&I) TRUNK INNER LINE ON LEFT SIDE TO ACCESS REAR SAM MODULE. UPON INSPECTION, FOUND GROUND WIRE DAMAGE AND POWER WIRE CUT ON TRUNK LID HINGE POINT. FOUND VEHICLE HAS HAD PREVIOUS REPAIRS TO 1 WIRE, BUT HARNESS NOT INSULATED CORRECTLY WHICH CONTINUED TO CAUSED DAMAGE TO OTHER WIRES. REPAIR BOTH WIRES, RE-INSULATE HARNESS AND ADD FELT TAPE AROUND HARNESS AT MOUNTING POINT TO HINGE ASSEMBLY. ERASED CODES AND CHECKED FUNCTION AFTER REPAIRS, FOUND NOW 3RD BRAKE LIGHT WORKING PROPERLY AT THIS TIME.
 
RON M. gave our service a 5 star review on 11/9/2022
2006 Mercedes-Benz CLS500 2022-11-11T22:59:06+00:00

2007 Mercedes-Benz E350

2022-11-10T22:58:41+00:00

Mercedes-Benz E350

Mileage
125,696
Service Date
10/25/2022
Services Performed
  • 40 POINT AAA INSPECTION
  • FOUND VEHICLE ACCELERATING AND SHIFTING OK AT THIS TIME. PERFORMED SHORT TEST, FOUND STORED CODE 2768 IN TRANSMISSION MODULE FOR INTERNAL FAULT WITH N2 SPEED SENSOR IN TRANSMISSION. AS PER FAULT CODE DIAGNOSIS, DETERMINED INTERNAL ELECTRICAL FAULT WITH N2 SPEED SENSORS. WILL REQUIRE CONDUCTOR PLATE ASSEMBLY REPLACE TO CORRECT PROBLEM.
  • FOUND CONDUCTOR PLATE ON NATIONAL BACK ORDER FROM MERCEDES-BENZ AND NO ETA UPON AVAILABILITY. HAD TO REPLACE COMPLETE VALVE BODY ASSEMBLY, CORRECT TRANSMISSION FLUID LEVEL(REPLACED FLUID AND FILTER) PERFORMED TRANSMISSION ADAPTATION AFTER REPAIRS, FOUND NOW TRANSMISSION OPERATING AS DESIGNED AT THIS TIME. NOTE: PLEASE ALLOW 800-1000 MILES FOR TRANSMISSION TO ADAPT TO DRIVERS DRIVING HABITS.
  • PERFORMED CODING OF NEW VALVE BODY AFTER NASTAF APPROVAL.
  • REPLACED CENTRIFUGE COVER IN BACK OF PASSENGER SIDE CYLINDER HEAD. CLEAN AREA OF LEAKS.
  • REPLACED PROPELLER SHAFT REAR FLEX JOINT.
 
Pello C. gave our service a 5 star review on 11/9/2022
2007 Mercedes-Benz E350 2022-11-10T22:58:41+00:00

2019 Mercedes-Benz CLA250

2022-09-14T21:58:35+00:00

Mercedes-Benz CLA250

Mileage
44,592
Service Date
8/24/2022
Services Performed
  • Change oil and oil filter. Check air filter and breather filter. Top off all fluid levels and set tire pressures. Preform basic Vehicle inspection OIL LEVEL WHEN CAR CAME IN ___________________
  • 40 POINT AAA INSPECTION
 
Elizabeth G. gave our service a 5 star review on 9/12/2022
2019 Mercedes-Benz CLA250 2022-09-14T21:58:35+00:00

2008 Mercedes-Benz S550

2022-08-17T21:59:32+00:00

Mercedes-Benz S550

Mileage
75,013
Service Date
8/1/2022
Services Performed
  • Confirmed customer concern of vehicle having a no start condition. Both batteries have completely failed. Recommend to start with replacement of both batteries. Installed two batteries into vehicle to continue testing. This vehicle has two main problems at this time. Terminal 87 is currently down(Fuse 22). The power with KOEO is non-existent and is controlled by engine control module(ECM), engine control module relay, and ignition switch(EZS). Everything with live data is showing the switch is currently operating properly. The Intelligent servo module(ISM) is also currently not operating properly. Performed adaption for ISM to be able to get vehicle into neutral. ISM states vehicle is in Drive. The transmission control module states vehicle is in Park. Attempted to put ISM in neutral. ISM is down and has an internal malfunction that will require replacement, programming, and coding. For Terminal 87 failure will need to perform stage 3 electrical diagnostics. It is very possible that the conclusion after electrical diagnostics the vehicle may need an ECM. Vehicle WILL NOT GO INTO NEUTRAL due to ISM failure, vehicle being a 4matic and having electronic parking brake. There is no bypass feature for this vehicle.
  • Need vehicle to run to diagnose Transmission shifting concern.
  • Recommend body shop to replace and paint
  • Change oil and oil filter. Check air filter and breather filter. Top off all fluid levels and set tire pressures. Preform basic Vehicle inspection OIL LEVEL WHEN CAR CAME IN ____Full_______
  • Replaced both batteries.
  • Replaced ISM.
  • After replacement of ISM, programmed ISM and performed all calibrations. After completion of ISM went into Gear Select Module and performed calibrations. Started vehicle. Confirmed repair was successful. Vehicle now moves forward and reverse.
  • Confirmed customer concern. Scanned vehicle. Received codes: C1150. Possible problem with right front air strut assembly. Not able to duplicate problem at this time. Recommend to let vehicle sit for awhile and inspect for leak.
  • Recommend park brake actuator unit assembly.
  • 40 POINT AAA INSPECTION
  • WIPER BLADES – Remove & Replace
 
Noell L. gave our service a 5 star review on 8/16/2022
2008 Mercedes-Benz S550 2022-08-17T21:59:32+00:00

2007 Mercedes-Benz C230

2022-08-04T22:00:49+00:00

Mercedes-Benz C230

Mileage
97,533
Service Date
8/3/2022
Services Performed
  • 40 POINT AAA INSPECTION
  • Confirmed check engine light is illuminated. Scanned vehicle. Received codes: 0814, 0856, 0810, D409, 062F, D40B, 0513, 9114, 9115, 911A, 9128, 913D, C1122, C1112, C1102, C1707, C1210, C1142, P1861, P2000, B1460, B1010, B120B, B1049, B1050, B1051, B1040, B1026, B1031, B1029, B01042, B01043, B01044, B01078, B01089, B010A1, B01065, B01090, B01091, 9062H/36962, 9001, 9061H/36961, 9060H/36960, 9066H/36966, 90D1, 90D7H/37079, 9024, 9035, P0410. Inspected secondary air system. No visual faults found. Performed bi-directional testing on secondary air pump. Pump does not activate. Tested power and ground signal from air pump relay. Pump is receiving signal. Recommend to start with Secondary air pump. Then re-test secondary air system for proper operation. According to the vehicle. Service B is past due. Receive information from customer when the last oil change and filter service was received.
  • Replaced secondary air pump. Performed bi-directional testing on pump. Pump currently operates. Cleared all codes in all modules.
  • While performing oil change on vehicle found the oil filter cap to be loose. Found all seals on the oil filter cap to be rock hard and has not been changed for a long time with oil changes that is required to be replaced with a new filter. Found the engine oil drain plug to not have a crush washer on plug. Cleaned engine areas of oil leaks. Installed engine oil dye into engine. Ran vehicle for 30 mins. No signs of dye at this time. Recommend vehicle return in 500 miles to re-inspect for oil leaks.
  • Change oil and oil filter. Check air filter and breather filter. Top off all fluid levels and set tire pressures. Preform basic Vehicle inspection OIL LEVEL WHEN CAR CAME IN ___1/2 QT LOW____
 
MARGARET M. gave our service a 5 star review on 8/3/2022
2007 Mercedes-Benz C230 2022-08-04T22:00:49+00:00

2012 Mercedes-Benz GL350

2022-07-23T22:00:55+00:00

Mercedes-Benz GL350

Mileage
188,473
Service Date
7/22/2022
Services Performed
  • Confirmed customer concern of the check engine light illuminated on the dash panel. Test drove vehicle and confirmed no drive ability concerns with the engine or transmission at this time. Scanned vehicle. Received codes under manufacturer specific: 111500, 900516, 900D, 901D, 9177, 916B, 90D2, 9005, 9010, 550400, 580400, 9006, 9012, A10D1C. Global OBDII: P2459. Inspected freeze frame data. Inspected live stream data. DPF differential pressure sensor, boost pressure, intake pressure sensor, exhaust temperature sensors, charge temperature sensor, intake air temperature sensor. All numbers are in correct parameters. Ash content is in correct parameters. Due to the numbers, I have no recommendations for parts replacement at this time. The vehicle needs to do a regeneration. For the regeneration to occur, the vehicle needs to be driven at freeway speeds for at least 45 minutes to an hour. The system needs to get hot under load while driving to start the regeneration process.
  • Confirmed customer concern. Performed shake down test on front suspension. Found lower control arm rear bushings are torn and have major play. Recommend to START here!!! with alignment. Vehicle may need more, but can physically see bushing failure.
  • Vehicle has service that is due. See Revisions.
  • CONTROL ARM – Remove & Replace – Lower,One Side – [DOES NOT include alignment.]
  • CONTROL ARM – Remove & Replace – Lower,One Side – [DOES NOT include alignment.]
  • Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and condition. Check riding height. Check caster and camber angles and adjust as required. Check and set toe-in as required. Center steering wheel. TIRES SHOWING ABNORMAL WEAR?
  • Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and condition. Check riding height. Check caster and camber angles and adjust as required. Check and set toe-in as required. Center steering wheel. TIRES SHOWING ABNORMAL WEAR?
  • Install chassis ears to top strut mount right inner fender lower part of air strut inner lower outer fender sway bar links. And with each clip are color coordinated and the strongest sound of any noise coming from the right front top strut mount and on the strut itself is where the noise is predominantly louder.
  • SHOCK &/OR STRUT ASSEMBLY – Remove & Install or Remove & Replace – One Side – [DOES NOT include alignment.]
 
Darko R. gave our service a 5 star review on 7/22/2022
2012 Mercedes-Benz GL350 2022-07-23T22:00:55+00:00

2017 Mercedes-Benz GLA250

2022-01-19T23:00:40+00:00

Mercedes-Benz GLA250

Mileage
40,030
Service Date
1/5/2022
Services Performed
  • SEE REPORT
  • Change oil and oil filter. Check air filter and breather filter. Top off all fluid levels and set tire pressures. Preform basic Vehicle inspection OIL LEVEL WHEN CAR CAME IN _____OK ______________
 
BRIAN G. gave our service a 5 star review on 1/18/2022
2017 Mercedes-Benz GLA250 2022-01-19T23:00:40+00:00

2015 Mercedes-Benz GL550

2021-07-10T22:01:21+00:00

Mercedes-Benz GL550

Mileage
65,325
Service Date
7/7/2021
Services Performed
  • CHECK COOLANT LIGHT FOUND LEVEL LOW , TOP OFF AND PRESSURE TEST FOR 25 MIN NO COOLANT LEAKS ,ROAD TEST NO LIGHT COMING ON .. FOUND RIGHT SIDE BOOT FOR AIR CLEANER TORN . NO RODENT DAMAGE FOUND AT THIS TIME .. REPLACE BOTH BATTERY'S ON REMOTES . CR 2025
  • SEE REPORT
  • needs new sw replace paint coming off
  • REPLACE DOOR MASTER SWITCH PAINT COMING OFF
  • PRESSURE WASH ENGINE OF RODENT FESSES
  • EXCESSIVE CARBON BUILD UP
  • REPLACE FRONT DIFF OIL .
  • REPLACE REAR DIFF GEAR OIL .
  • REPLACE TRANSFER CASE OIL
  • REPLACE BOTH TORN AIR CLEANER HOSES AND REPLACE COOLANT BOTTLE HOSE BROKEN .
 
TOM & KERRI M. gave our service a 5 star review on 7/9/2021
2015 Mercedes-Benz GL550 2021-07-10T22:01:21+00:00

2013 Mercedes-Benz ML350

2021-05-26T22:03:40+00:00

Mercedes-Benz ML350

Mileage
30,146
Service Date
5/25/2021
Services Performed
  • 40 POINT AAA INSPECTION
  • Change oil and oil filter. Check air filter and breather filter. Top off all fluid levels and set tire pressures. Preform basic Vehicle inspection OIL LEVEL WHEN CAR CAME IN ______Full_____
 
FRISO, KELLY Z. gave our service a 5 star review on 5/25/2021
2013 Mercedes-Benz ML350 2021-05-26T22:03:40+00:00